Complaints to the Care Commission
All fostering and family placement services are registered with a national body known as the Care Commission. It is possible for members of the public to make a complaint directly to the Care Commission relating to any of the services they regulate.
Complaints should be made to the Commission's office in Dundee (which is the headquarters and the regional office). There is a special complaints line 0845 6030890. It is likely that the commission will ask people to use local complaints procedures before they proceed with a detailed investigation.